Privacy Policy

Your privacy is our priority. Learn how we protect your personal information.

Last updated: May 17, 2025Effective immediately

Quick Overview

256-bit SSL encryption
No data selling
GDPR compliant

Information We Collect

Personal Information

  • Full name and contact details (email, phone number)
  • Passport information and citizenship
  • Travel dates and destination details
  • Date of birth and age verification

Payment Information

  • Credit card details (processed securely through encrypted payment gateways)
  • Billing address information
  • Transaction history and payment confirmations

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Website usage analytics and cookies

How We Use Your Information

Primary Uses

  • Processing insurance applications
  • Issuing policy documents
  • Handling claims and customer support
  • Compliance with Ukrainian legal requirements

Secondary Uses

  • Improving our services and user experience
  • Sending policy updates and important notifications
  • Fraud prevention and security monitoring
  • Marketing communications (with your consent)

Data Protection & Security

Encryption & Security

All data is encrypted using industry-standard 256-bit SSL encryption. Our servers are hosted in secure, certified data centers with 24/7 monitoring.

Access Controls

Only authorized personnel have access to your data, and all access is logged and monitored. We use multi-factor authentication and regular security audits.

Data Retention

We retain your data only as long as necessary for legal and business purposes. Personal data is automatically deleted after 7 years unless required by law.

Your Rights

GDPR Rights

  • Right to access your personal data
  • Right to rectify incorrect information
  • Right to erasure ("right to be forgotten")
  • Right to data portability

Additional Rights

  • Right to object to processing
  • Right to restrict processing
  • Right to withdraw consent
  • Right to lodge a complaint

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

Email
info@insurance-ukraine.com
Phone
+380 93 542 67 32

Company Information

LIMITED LIABILITY COMPANY "WELCOME TO UKRAINE" (LLC "WELCOME TO UKRAINE")

Ukraine, 03151, Kyiv, Ushinsky str, bldg. 40, office 302

USREOU code 44559356

Tel: +380 93 542 67 32

For specific privacy concerns: support@insurance-ukraine.com